The name says rank my clinic. Here is what that means here: nothing on this site ranks anybody. There is no directory, no league table, no list of best anything, and no comparison of one clinic with another. What there is, is 34 assessment instruments a clinic runs on its own operation and gets a defensible result from, on paper or on screen, with the result staying entirely with the clinic.
It will not rank clinics against each other. It will not publish a directory, an award, a top ten or a best-of list of clinics, practitioners or suppliers. It will not name a supplier as recommended. It will not invent an industry benchmark: where a rubric would need one to be meaningful, we say plainly that no reliable public figure exists and score against criteria instead.
Scoring runs in your browser. Nothing is saved, nothing is sent to us, and closing the page clears it. Every instrument can be printed and filled in on paper. Read the scoring method for how the bands are derived, and the about page for who publishes this and how it is funded.
Whether a clinic can be found by the people already looking for what it does, and whether the record sea…
4 instrumentsWhether the pages that describe a procedure are complete, substantiated, balanced and safe to publish un…
3 instrumentsWhat happens between an enquiry arriving and a patient deciding, assessed as a process rather than as a …
4 instrumentsThe condition of a clinic's public record, the way it is gathered, and the way complaints are absorbed a…
3 instrumentsWhether what a clinic writes and says can be understood, acted on and relied upon by the person receivin…
3 instrumentsSelf-assessment against the published UK rules on advertising cosmetic procedures, prescription-only med…
4 instrumentsThe maturity of a clinic's own measurement: what it records, whether the record is trustworthy, and whet…
3 instrumentsWhether a prospective patient can establish what something costs, what is included, and what happens if …
3 instrumentsWhether a clinic presents one coherent account of itself across every surface a patient encounters.…
3 instrumentsWhat a clinic can genuinely do in-house, what it should not attempt, and how to assess that boundary wit…
4 instrumentsMeasures: Whether the eight infrastructural systems that sustain a clinic over years exist, are documented, and survive the depa…
Measures: Whether the public record of a clinic's location, name, hours, services and contact details is complete, consistent an…
Measures: Whether the pages a clinic publishes can be reached, read, rendered and understood by an automated reader without spec…
Measures: Whether the clinic has published a substantive answer to each question a prospective patient predictably asks before b…
Measures: Whether the clinic's published material is structured, specific and attributable enough to be quoted accurately by a s…
Measures: The completeness, balance and usability of one treatment page, assessed against twelve written descriptors.…
Measures: Whether every claim published about a procedure can be supported by evidence the clinic actually holds, and whether th…
Measures: Whether photographic material used to illustrate outcomes is properly consented, consistently captured, accurately lab…
Measures: Whether a piece of patient-facing communication can be understood and acted on by the person it is addressed to.…
Measures: Whether aftercare material contains every category of information a patient needs after a procedure, independent of ho…